Returns & Exchanges

At Mystic Monk Coffee, we strive for perfection in every roast, but if your order isn't quite right, we are here to help. Due to the perishable nature of coffee, please contact us within 30 days of purchase for any quality concerns or shipping errors.

Return Process

• 1.
  Contact Our Team

  Email our support monks with your order number and a brief description of the issue regarding your coffee or merchandise.

• 2.
  Receive Authorization

  Once your request is reviewed, we will provide a Return Merchandise Authorization (RMA) number and instructions for the next steps.

• 3.
  Pack Your Items

  Securely package any non-perishable hardware or unopened coffee bags, clearly marking the RMA number on the outside of the box.

• 4.
  Resolution

  Upon receipt and inspection of your return, we will issue a full refund to your original payment method or ship out a replacement immediately.